Transfer domain
Convenient transfer of your domain
- Easy transfer service
- Secure and fast domain transfer
- Free of charge
Transfer your domain to us to: in four easy steps.
1. Ask your previous provider to release the domain
Apply for the domain release from your previous provider with our pre-prepared application form. Download the application, fill it and send it to your existing provider.
Download the Provider-Change application
2. Order your domain at Host Europe
Select your desired hosting product and then list the domain you want to transfer. You absolutely have to click the field "move". Of course you can add other domains to your product, simply by selecting the desired extensions in the order form.
3. Activate your domain
You will receive an order confirmation and access to our customer information system (KIS). As a new customer you receive an additional activation code by mail after 1-2 business days from your order confirmation. You will use this code to activate an access to our unique KIS.
4. Transfer to us with your data and email
Transfer the previously saved data to Host Europe. When all data is transferred, you can delete the information from your current provider. You can transfer your email with our email transfer-service. The first email data transfer is included free of charge in many of our web hosting products.
For some domain transfers there are some things you may need to consider:
1. Inform your current provider about domain contract termination (and optionally related web space tariffs) and get the AuthInfo from your current provider. For this you can download our prepared application form as a PDF document. Please fill out the form completely and send it to your current provider.
2. You are a new customer: Order your preferred webspace package at Host Europe online. . In the ordering process, list the domain which you want to transfer to Host Europe. Important: Highlight the "Provider change" field. Once you have your customer information system activated (KIS), there will be an email sent (usually within 30 minutes) to the specified ordering contact email address. Via the link in this email you will be directed to a Web page where you can enter the AuthCode. After entering the AuthCodes, your transfer will be completed within a few minutes.
You already have a customer number: Please order your domain transfer in the KIS if it permits an additional domain order. In the order form, in the field "AuthCode" you will need to enter the AuthInfo code you have received from the previous provider. If you don’t provide AuthInfo code at this point, there will be an email sent (usually within 30 minutes) to your specified customer data contact email address (for resellers it will be sent to the specified contact mail address of the owner). Inside this email there will be a link which will redirect you to a Web page where you can enter the AuthCode. After entering your AuthCodes the transfer will be completed within few minutes.
You will receive a conformation about the successful transfer per email. Your domain can reach via us latest after 24 to 48. If you receive an error message from Domain Robot with "The AuthCode was incorrect", then please contact your current provider to obtain the current AuthInfo.
Excellent provider, very competent and easily accessible supportClaudia Eberle
We have been a customer for 20 years
and experience again and again perfect, fast and extremely competent support!
THANK YOU!Andreas Gstrein
I am absolutely enthusiastic about the support, you are always helped very quickly...Lukas
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